Responsive

Responsive

96.8%
On-Time Shipments | YTD (through April)

97.4%
On-Time Shipments | 2020
  • 9,340 samples shipped in 3.3 days (average 2020)
  • 3,037 samples shipped YTD in 4.5 days (average 2021)
  • 411 regulatory requests completed in 13.4 days (average 2020)
  • 197 regulatory requests completed YTD in 8.2 days (average 2021)
  • Corrective and preventative action on all complaints in 30.8 days (average 2020)
  • Corrective and preventative action on all complaints YTD in 23.5 days (average 2021)